Legal
Last Updated: 1 March 2026
Your privacy matters to us. This policy explains what personal data we collect, how we use it, and the rights you have over your information under UK GDPR and the Data Protection Act 2018.
Swift Journey Visa Ltd ("we", "us", "our") is a visa service company registered in England and Wales. Our registered office is at 123 Visa Street, Suite 400, Swift, Journey. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We collect information you provide directly to us, including: name, date of birth, passport details, nationality, contact information (email address, phone number, postal address), payment information, and travel dates. We may also collect information automatically when you use our Site, such as IP address, browser type, pages visited, and device identifiers through cookies and similar tracking technologies.
We use the information we collect to: process and manage your visa or document applications; communicate with you about your order status; verify your identity and prevent fraud; comply with legal and regulatory obligations; improve our services and website; send you service-related notices; and respond to your inquiries and provide customer support. We will not use your data for unrelated marketing purposes without your explicit consent.
We process your personal data on the following legal bases: (a) Contract processing is necessary to fulfil the services you have requested; (b) Legal Obligation we may need to retain or disclose data to comply with UK or international law; (c) Legitimate Interests to improve our services and protect our business; and (d) Consent where you have given us explicit permission, such as for marketing communications.
We may share your personal information with: government authorities, embassies, and consulates as required to process your visa application; payment processors and fraud prevention services; third-party service providers who assist in our operations (under strict data processing agreements); and professional advisers including lawyers and accountants where necessary. We do not sell your personal data to third parties.
To process visa applications, we are required to submit your personal data to overseas embassies, consulates, and government immigration authorities. By using our services, you acknowledge that your data may be transferred to and processed in countries outside the UK or EEA, which may have different data protection standards. We take all reasonable steps to ensure your data remains protected in such cases.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy and to comply with our legal obligations. Typically, order records are retained for 7 years in accordance with UK financial record-keeping requirements. You may request deletion of your data, subject to legal and contractual retention obligations.
Our Site uses cookies and similar technologies to enhance your browsing experience, analyse Site traffic, and personalise content. Essential cookies are required for the Site to function. Analytical and marketing cookies are used only with your consent. You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect Site functionality.
Under UK GDPR and the Data Protection Act 2018, you have the following rights: (a) Right of Access request a copy of your personal data; (b) Right to Rectification request correction of inaccurate data; (c) Right to Erasure request deletion of your data in certain circumstances; (d) Right to Restrict Processing; (e) Right to Data Portability; (f) Right to Object to processing based on legitimate interests. To exercise any of these rights, contact us at info@swiftjourneyvisa.com.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All payment transactions are processed using secure encryption technology. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Site after changes are posted constitutes your acceptance of the updated Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: info@swiftjourneyvisa.com or Swift Journey Visa Ltd, 123 Visa Street, Suite 400, Swift, Journey. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.